‘Customer Experience’ Breakfast Briefing on July 25th


The Retail Team of Listowel Business and Community Alliance are excited to host a breakfast briefing next Tuesday morning, July 25th from 7.30am in the Listowel Arms Hotel sponsored by AIB Listowel.

The topic is Customer Experience and will be presented by Maura O’Neill Lynch of Nudge Sales Training. Maura will discuss the importance of understanding the Customer Experience.

Maura is a corporate trainer and an accredited life and business coach. She is the owner and programme developer at Nudge Sales Training.

Maura’s strong business background includes a wealth of experience in banking, B2B and recruitment. Maura also has extensive experience working in retail, including 8 years in Brown Thomas in Dublin across various key roles including Sales Consultant and the Lead In-House Sales & Customer Experience trainer for staff.

With proven leadership ability, managing and motivating teams, Maura has founded and managed multiple successful start-up ventures. She is an Advanced Coach Practitioner since 2011, a member of QCC, the only accredited continuing professional development coaching programme in Ireland. She is a strong advocate of continuous personal development.