SMS SCAM Alert – Listowel Credit Union

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Listowel Credit Union has been made aware of an ongoing scam text, purporting to be from ‘Credit Union’, claiming that accounts have been ‘placed on hold’ and asking the recipient to click a link (to a cloned credit union website) to verify their account.

Listowel Credit Union will never contact you by text or email asking you to click a link to verify your account. If you get such a text or email, please do not click on the link.

Similarly, if you receive a phone call masked to appear that it is from the number 01 614 6700, please do not answer, or if you do so, hang up immediately. If you are in any doubt about any message you receive in relation to your credit union account, please contact Listowel Credit Union on 068 21938.



Protecting you and your Credit Union account from fraud.

Be Informed, Be Alert and Be Secure!

Tips:
• Don’t assume you can trust the caller ID. Phone numbers can be cloned so it looks like your Credit Union is calling.
If you have a doubt, take the caller’s name and call Listowel Credit Union on 068 21938.
• Fraudsters may already have basic information about you in their possession (e.g., name, address, date of birth) do not assume a caller is genuine because they have these details.
• To unexpected/unsolicited emails, telephone calls or texts.
Always independently check the person is who they say they are. You can call Listowel Credit Union on 068 21938.
• Always check your statements, and if you notice any unusual transactions, report them to your Credit Union immediately.
• Don’t allow yourself to be rushed. Take your time to do the relevant checks.
• Never give your security details such as full online password, code/login details or PIN to anyone.
• Never use public Wi-Fi to make an online payment or access your online account, use your home or mobile data connection instead.
• Your Credit Union will NEVER send you messages requesting you to click a link to review or block a fraudulent transaction on your account or advise that you are locked out of your account.
• If you have doubts about the validity of the caller, simply hang up and call Listowel Credit Union directly on 068 21938 for confirmation.